A Day in the Life: March 2014

I decided to do this a day late this time so.. yeah, I should just do that from now on.  I didn’t take too many pictures but mostly because I was at work all day and that’s kind of boring.

For those that don’t know, this is part of Manda’s A Day in the Life link up. My previous entries can be found here.

Today, my alarm was set for 7:40 but Jarrod had to get up early so, although it was set for that time, I didn’t need it. I mostly just lounged around in bed until then anyway because why not? Usually I leave before or at the same time as Jarrod so it felt weird to be leaving after him. I felt like  I was going to work super late even though it was just a 9 o’clock start.

I walked to work and got there a few minutes early, there were 12 calls in queue which, unfortunately at the moment is pretty usual. I was told there was an outage happening though and that was the reason. That outage  became 50 in the queue and everyone was on phones trying to get through them. A change had been made the night before that was all approved apparently, I guess none of us got that memo.

After that though the day was mostly normal, monitor queues, help people out, do team leadery things. 

At lunch I met up with Jarrod so I could go spend a bunch of money on a bank cheque for the stamp duty on our new home! –  I haven’t mentioned that on the internet much yet, that will be later. – I came out of the bank with a cheque for a bunch of money and we went on our way, which included a stop off at McDonalds on the way back for a Chocolate Frappe, mmmm!

I went back to work and did work things and didn’t have  much motivation to do the boring things I had set for myself for the afternoon.

Next thing I know,  one of the guys in my team walked by and I thought he was listening to music (he had his phone and earphones), turns out he was on handsfree on his phone with his girlfriend and she had just told him that his dog had died, a snake had bitten him.  None of us knew what the hell was going on but it was sort of like in the movies/on TV when someone gets bad news and they fall to floor and cry and we really didn’t know what to do. As the boss I figured I should probably do something but, although I am a manager of people, I’m not very good at dealing with crying, sad people and I think I did the worst job ever. What do you say to someone who has just lost a pet they consider like a child? “That sucks bro”?

 So, I spent the rest of the afternoon mostly just waiting for work to end while feeling sorry for that guy and feeling like a pretty crap team leader. It was a good afternoon.

Needless to say, when I got home and Jarrod said we should get some sort of takeaway for dinner I didn’t really need to be persuaded much. We decided on a new Turkish place called Alara’s, who I would link if their website was up. Does anyone else find it super frustrating when restaurants don’t have websites? Alara’s opened up a week or so ago so we decided to support this new business and bought a pide and a couple of pieces of baklava. We wondered if we might still be hungry after the pizza. We were wrong. It was quite big for the price ($16) and quite tasty.

Mix Meat Pide

Mix Meat Pide

I haven’t gotten to the baklava, I am pretty keen to try it though.

While devouring our feast we watched some Rick and Morty. Does anyone else watch this? If not, you should. It’s weird and awesome and weird. Adult Swim have apparently removed the episodes from YouTube but you can watch the pilot on their site.

And now, I’m writing this up. It’s 8:30 so the day isn’t over but I will probably just watch videos on YouTube and read my book until it is.

 

A Day in the Life: January 2014

A Day in the Life: A Linkup by Break the SkyLast night I stumbled upon Manda’s ‘A Day in the Life’ project where you document what you did on a specific day each month and see other people doing the same. It seemed like a fun project.. Assuming all of my days aren’t just the same, so I thought I’d give it a try. Take a look at Manda’s site if you’re interested in joining in as well.

For January, the day was meant to be the 14th but I only found this on the 15th and decided to use that day instead and will continue on the specified days in the future. I also hope to have more photos next time, as I didn’t know about it this time around I didn’t have any.

And now, my day:

7:50 – Alarm goes off and I try to forget I have to go to work, it usually doesn’t work. I grab my iPad to check twitter and instagram while Jarrod, reluctantly, gets up for a shower. This is the only advantage of starting work at 9:30

9:00 – I’ve had breakfast, showered and made lunch and it’s about time to get walking to work. I’m lucky enough to be able to walk to work. I’m unlucky enough that today it’s 20°C/68°F by 9AM and we’re expecting close to 40°C/104°F.

10:30 – I’ve recovered from the fairly warm walk to work, caught up on email and now waiting, not so patiently, for the real estate agent to call. We put in an offer on a beautiful place on Tuesday and are waiting to know if the owners have accepted. He said he would let us know by lunch time.

The place we anxiously wait to hear about

The place we anxiously wait to hear about

13:00 – Jarrod and I decided that before 1PM is probably what is considered before lunch and yet he hasn’t called yet. what does that mean?!? I continue, anxiously, waiting for the call and getting mostly distracted from work.

14:00 – He hasn’t called yet and I start considering that nothing this agent has said to me has been true and that he’s mostly just out for his commission. I went outside to take a break from my desk.. it’s 38 degrees! Oh man, that was probably a mistake.

14:35 – FINALLY he has called.. to find out how much more we’re willing to pay because someone else with some free-ed up cash is making a similar offer. I’m not sure what relevance the cash has to do with anything but the only reason he called was to see if we could up his commission a bit. We do, a bit.

15:00 – Time to get back to work and worry about what is happening a bit more, so you know, not a lot work and a little bit of frantic emails to Jarrod about WHAT DO WE DO???

15:50 – CALL! But not to say we have a house, but that this other party has offered more than us and do we want to continue?

15:55 – I call Jarrod, on the phone.. the last time that happened was months ago. You know it just got serious when we actually speak to each other, with our voices, on our phones.

16:00 – We decide not to proceed and the house isn’t ours. I’m sure this will be a story we tell of the ‘one that got away’ into the future because we’re both pretty disappointed.. hopefully we tell that story because we found an amazing place to replace it though.

17:00 – Spent the time actually working, well for some of the time, because I didn’t have to worry anymore. Even though I’m sad about the outcome we were feeling a but pushed and rushed and stressed so now we have a bit of breathing space.

18:00 – Time to go home! My computer is getting upgraded to windows 7! My work is currently transitioning from XP so it’s sort of a big deal.. unfortunately it boots us all out before everyone can save everything.. oh well.

20:00 – We have burgers for dinner and talk about places and watch Community and start moving on from that place and enjoy the night instead.

22:00 – I read Georgie’s post about this very link up and realise I only missed it by a day so I should definitely get in on that! But so sleepy, so not tonight.

23:30 – Listen to welcome to Night Vale before bed and enjoy going to sleep with a bit less stress on my mind.

And that was my day, fortunately it was a more eventful one.

Up, Up and Away!

Yesterday I went to Sydney for work. It’s the first time in about 10 years that I’ve been on a plane and been to Sydney so the experience was a little different to last time. Also, every other time I’ve been to Sydney I’ve driven instead of flying (it’s about a 3 hr drive and a 30 mins flight) so it was interesting to see just how quick the plane was. We were basically just done taking off when we began getting ready to land!

While looking out the window

While looking out the window in Sydney after landing

Unfortunately, I didn’t get to see much of anything. The trip basically consisted of the airport, driving to a hotel – and the entire drive was enclosed by noise walls or tunnel – and sitting in a meeting room for 6 hrs and then going back. There was one part of the trip back to the airport though where I was looking out the window of the taxi at some lovely old terrace buildings when we rounded a bend and I was suddenly looking out of over the harbour with the Harbour bridge on the left and the Opera house on the right. I didn’t get a chance to take any photos as we zoomed by though.

So, there’s a reason I haven’t been to Sydney in about 10 years, it’s mostly that I don’t particularly like going to Sydney. It’s too busy, there’s too much traffic (as such it takes forever to get anywhere) and there’s nothing in Sydney that I couldn’t do some place else.. if I was ever much inclined to actually leave my house. However, it was awesome flying in over the city and seeing it from above, it looked like someone’s version of Sim City! It was pretty damn cool! Plus the city has so much more history than mine and some of the buildings were just lovely to look at (even if I only got glimpses here or there as I peered over noise walls) but Sydney is still Sydney and I don’t think I’ve changed my mind about going there.

One thing that amazed me about the trip was how neat the plane trip was. Last time I went on a plane I wasn’t too keen on it, I don’t even remember why now but I didn’t particularly like it. This time around I was wondering why people are so terrified of planes and how they’re the coolest thing ever! Even if we did hit a bumpy patch at one point and my heart started racing as we were a bit taken by the weather.

Qantas also need to stop pretending that a cookie is breakfast though. At 7:30 when you’ve eaten nothing, cookies look nothing like breakfast… I ate it all the same though.

Mmm… Russian de ja vu

For the last few weeks we have been doing out of hours training. Even
though it is out of hours i didn’t mind initially but then it turns
out it is on team viewer and hosted by a russian guy called Albert. I
keep wanting to call him Boris, is that racist? It feels like it is.
Even them, I was ok with coming because I scored a couch to sit on and
get paid to sleep. Sounds like a good deal right? I could be doing
more interesting things at home though. The only thing I’ve remembered
is the use of the word ‘gate’.
Albert really isn’t selling me on this new system. I’m really
appreciating WHMCS right now.

Where did that month go now?

Oh my, it has been an age since I’ve been able to sit in front of a computer and just relax. The only reason I’m doing it right now is that one of my tools has decided to stop working and I can’t work for the second but I’m hoping it comes back soon. I was on a roll!

March was hectic, although it was mainly just work, food, sleep and repeat.

At work we have a leaderboard system and every month the top 3 people on the leaderboard (for that month) get a bonus. This month I strived for 1000 points (each call I take is worth 1 point and each ticket I resolve is 1 point) and… I got it! My highest point was 1031 which was a record for the company. So, they arranged a little surprise for me. I got my bonus ($300, yeah!) and also received a $200 voucher for a massage place called Orchid Essence. TWO HUNDRED DOLLARS! I’ve never, ever had a professional massage before so this is going to be awesome and I might get a thing or two waxed while I’m there… probably just my eyebrows.

And that wasn’t all. I also got a little gift basket of chocolates from my team leader for my effort. So, needless to say I’m feeling pretty good about work right now. For the first time in, well, ever I actually feel appreciated at my work place. Last month 4 managers (at separate times) told me how much they love my work and and happy I’m in the company. It was all kinds of awesome. I’ve never had a CEO tell me I rock before!

I think they were building me up for next week though. One person resigned and his last day was today and another guy went MIA this week. Seriously, incommunicado! It is the strangest thing, they have tried multiple ways of contacting him (including calling his Mum) and nothing. Oh, and did I mention they made a whole team redundant and gave us their work! It is all kinds of scary.

Speaking of the guy that resigned. We had his farewell drinks yesterday afternoon and it was actually really great, I was kind of dreading it – given that most the people I work with are complete nerds – and I had a couple of drinks which is a first in I don’t know how many months. Granted, it may not have been the smartest thing considering I started work at Midnight and had a 12 hour shift but whatever, I’ll get over it.

In between all the chaos I’ve been trying to catch up on some reading but Cleopatra: A Life kind of bogged me down. One hard read. Glad I experienced it, but glad it is over.

Now, it is working again! Back to work.